We want you to be completely satisfied with your purchase. If you have any issues with your order, please review the policy below to understand how returns and refunds work on our platform.

1. Eligibility for Returns

• Returns are only accepted if the product is damaged, defective, or if the wrong item was delivered.
• To be eligible for a return, you must notify us within 3 days of receiving your order.
• Items must be unused, in original packaging, and with all tags intact.

2. BOGO & Promotional Items

• For orders placed under BOGO (Buy One Get One) offers, both the paid and free items must be returned together.
• Partial returns are not allowed.
• If the free item is not returned, the refund will be adjusted by its original selling price.

3. Non-Returnable Items

• Products marked as "Final Sale" or "Non-returnable" are not eligible for return or refund.
• Used, damaged (by customer), or altered products are not accepted.

4. Return Process

• To request a return, contact our support team at info@buy1get1shopping.com or call 9514563023.
• Provide your order number, reason for return, and attach product photos if applicable.
• Once your return is approved, our team will arrange pickup or guide you through return shipment.

5. Refund Policy

• Refunds will be processed within 5–7 working days after the returned items pass quality check.
• Refunds are issued to the original payment method or as store credit, as per your preference.
• Shipping charges are non-refundable.

6. Need Help?

For any questions or concerns regarding returns, feel free to contact us:
Email: info@buy1get1shopping.com
Phone:9514563023